Senior Living Houston: Resident Counselor Keri Shaw
Patience and good listening skills are key attributes of a resident counselor, working with families and residents seeking to find a senior community to spend their later years. This is what distinguishes Resident Counselor Keri Shaw. Executive Director Rodney Brooks lured Keri out of retirement 3 years ago to work weekends to provide 24/7 customer service to our future residents. Rodney says, “Keri was retired from an accomplished career in the senior living industry, including as a General Manager in Oregon. I saw that Keri had the skill set to effectively help guide seniors in their retirement living decision.”
Keri says, “I like helping people. Making a decision to move from one’s own home into a community is a big decision. Sometimes it has become necessary for many different reasons. I try to help the seniors and their families because usually everyone is involved, and everyone has a different outlook. I was the child that had the majority of the responsibility for helping find housing, etc. for my own mother and that was before there so many options. I try to be the person I needed but never found when I was going through that with her.”
“Treemont had a good reputation and offered a good product for a very reasonable price. Recently I’ve been working more than just the weekends, but that is OK too. I’m getting to know the residents a little better since I’m here more and I like that.”
Keri is 5th generation Texan, her family moving to Texas from Georgia and Alabama when it was still a Republic. She is the youngest of three, although her brother and sister have both passed, as well as her parents. Her parents were from a small town in East Texas and moved to Houston in 1941. Her dad had a job working for a steel company. That job was considered essential during war time so he did not serve in the military during World War II. Keri has one child, a daughter named Jessica. She is an animal lover with two cats, a Siamese mix named Lilybelle and a Tuxedo kitty (black with white chest and feet) named Gypsy. Keri enjoys beading, with a focus on making art objects such as wind chimes and mobiles. Keri also loves to cook, nothing fancy, just good old southern cooking. She is also a history buff particularly Texas and Houston history.
Keri graduated from John H. Reagan High School and lives less than a ¼ mile from the school. “I just love living in The Heights. I went to Houston Community College for two years working toward a business degree. Life got in the way and I didn’t get my degree, but I have a PhD in life experience.” That life experience and desire to help and educate our new families is a valuable asset to our touring families. During covid19, Keri’s hours have expanded so she is around more to work with residents.
Resident $1,000 Referral Program. The best source of referrals is from satisfied Treemont residents. If you have a friend or family member to refer, please contact Keri, Lupe or Linda in the Front Office at 713-783-6820. Treemont offers a $1,000 discount off the referring resident’s rent, after the new resident has resided at Treemont for 3 months. Keri Shaw can be reached at Keri@Treemont.com.
To learn more, read Assisted Living Options Explored. Or to join us for a free lunch and tour, call Lupe or Linda at (713) 783-6820. This Houston retirement home is part of a CCRC campus. A CCRC or Continuing Care Retirement Community typical includes a continuum of care for their residents, that includes nursing homes in Houston (skilled nursing and rehab), traditional assisted living) and independent living care. To learn more about this nursing home Houston care, please call Kelli Walleck LeLacheur at 713-783-4100 or 713.816.2033.